Appointment of Technical Expert in Consumer Case
Apr 06, 2026
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Consumer Protection Act, 2019
► Hi Sir/Madam,
I hope you are doing well.
I seek your legal opinion regarding my consumer complaint pending before the Consumer Disputes Redressal Commission, Bengaluru, against a motorcycle manufacturer. The matter is currently at the evidence / expert inspection stage.
An Interlocutory Application (IA) for expert inspection has been filed and approved by the Hon’ble Commission. As per the Commission staff, in the upcoming hearing we are required to suggest the name of an appropriate expert for inspection of the motorcycle.
The vehicle is facing recurring issues such as engine malfunction warning light (ECU), jerking, poor pickup, engine hesitation, improper gear shifting, sudden stalling, and intermittent starting problems.
In this context, I seek your guidance on the most appropriate expert to be suggested:
Whether requesting appointment of a Motor Vehicle Inspector from the RTO would be legally appropriate and preferable considering their authority and evidentiary value;
Alternatively, whether a Chartered Engineer (Mechanical/Automobile) can be suggested and whether such reports are generally accepted by courts;
Whether suggesting a Chartered Engineer from outside jurisdiction (e.g., Goa) is permissible and what practical concerns may arise;
Also, kindly provide references of any suitable experts / Chartered Engineers based in Bengaluru, if available.
I request your advice on the most legally sound and strategic option to be proposed before the Hon’ble Commission.
Thank you.
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