family pension matter

Question

► Deptt issued PPO in my first name written on that they not mentioned surname whereas my joint account with my husband my surname is there bank is pressuring me to get the revised PPO & withholding the pension amount. I wrote to Deptt they said we have no right to edit in the service record. I escalated this matter to higher bosses but no relief & even lodge complaint to RBI where complaint is pending till date and no relief. Pl advice how to resolve this matter. Thx.

Answer 1

Dear Client,

Based on this legal query, I suggest that you file a formal complaint to the Branch Manager explaining that the name mentioned in the PPO is same as that of the joint account in the bank. Along with that you can execute a First Class Affidavit certifying that your first name and the surname is the same as one person.

You can also file a complaint in the RBI Ombudsman specifically mentioning the Deficiency in service and delay in payment of pension.

You can also file your grievance in the Centralized Pension Grievance Redress and Monitoring System against your department and they can direct your department to either issue a Corrigendum PPO or a clarification letter to the specific bank linking your ID with your mentioned name and surname.

Lastly, if you receive no response then you can send a legal notice to the Branch's Manager for the harassment caused due to non-payment or delay in payment of Pension's money and to release the money within 7 days otherwise legal consequences follow.

Hope this answer helps!

If you require detailed legal advice, discussion of your documents, or guidance regarding the further legal course of action, you may opt for a one-to-one consultation.

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family pension matter

1 Answer