About refund policy

Oct 29, 2025 51 views 1 answers
Consumer Protection Act, 2019
Anonymous
Oct 29, 2025
Consumer Protection Act, 2019
► I've paid for a product from a retail shop and then cancelled it the day after. They are telling me to purchase something else and can't give refund. Is it fair?
51 views
1 answer

1 Answer

Nov 04, 2025

Hello, 

 

All this depends on the company policy. Some companies refund some just ask you to purchase another product, the amount need not be paid by you if your purchase is not over and above the purchase order you cancelled. 

 

Say you cancelled a product of Rs. 100/-

You purchased another product of Rs. 110/- you pay Rs. 10 extra 

You can also purchase various products and the sum total (less) 100/- is what you pay. 

 

For further information contact me through OLQ

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