3 Answers
Hello,
Ma'am you are advised to get in touch with me through OLQ for proper legal process and redressal.
You need to issue representations and thereafter file cases against the appropriate authorities.
This query requires meticulous discussion.
Dear Sir, as per your query,
File FIR + Notify Banks: Immediately file a cybercrime complaint and give written notice to all affected banks to freeze disputed transactions and stop billing until investigation concludes.
Escalate to RBI Ombudsman: If any bank rejects or closes your complaint prematurely, file an online complaint to RBI Ombudsman (cms.rbi.org.in) for intervention and refund direction.
For further details, feel free to contact our OLQ Team for a detailed discussion.
Dear Sir,
File a complaint for Deficiency of Service and Unfair Trade Practice.
Relief: Simultaneously, file an application for an Interim Order/Stay asking the Commission to direct the bank:
To stop generating bills for the disputed ₹3 lakh amount.
To refrain from reporting the non-payment to Credit Bureaus (like CIBIL) during the pendency of the dispute.
To not take any coercive recovery action (legal notices, collection calls, etc.).