How to File a Cyber Crime Complaint in West Bengal
Cybercrimes such as online fraud, phishing, identity theft, hacking, and social media harassment are increasing rapidly in West Bengal. Many victims delay reporting because they are unsure of the process. In reality, filing a cybercrime complaint is straightforward and can be done online from anywhere.
The central government and state governments have created a centralized system to report cyber crimes, which is fully applicable in West Bengal. Complaints filed through this system are forwarded to the appropriate cybercrime unit or local police station for action.
Steps you need to follow to lodge a cybercrime complaint in West Bengal
1. Visit the National Cyber Crime Reporting Portal at cybercrime.gov.in, or call 1930.
2. Click on “Register a Complaint” and select the category of cybercrime, such as online financial fraud, social media crime, or cyber harassment.
3. Enter the details of the incident, including date, time, platform used, phone numbers, email IDs, URLs, and bank or UPI details involved.
4. Upload supporting evidence such as screenshots, transaction receipts, chat records, emails, or call logs.
5. Submit the complaint and note down the acknowledgement or complaint number generated by the portal.
6. If the complaint involves financial fraud, immediately call the national cybercrime helpline number 1930 and provide transaction details for quick action.
7. Visit the nearest police station or cybercrime police station in West Bengal with a copy of the online complaint and request registration of an FIR.
FAQs
- Can I file a complaint if I am outside West Bengal?
Yes. Online complaints can be filed from anywhere in India or abroad. - Is calling 1930 compulsory?
It is not compulsory, but it is strongly recommended for financial fraud cases. - Do I need a lawyer to file a cybercrime complaint?
No. A lawyer is not required to file the complaint. - What if the police refuse to register my complaint?
You can escalate the matter to senior officers or submit a written complaint with proof of online registration.
